845-496-4710

FAQs

Do you accept referrals?

Of course! Satisfied patients are our best source of new clients. Referring other family and friends is the highest compliment you can give us and we feel sure, after just one visit, you’ll want to spread the news that our practice is the place to be for quality dental care!

Do you accept my insurance plan?

The actual cost of treatment varies widely depending on the procedures, as well as whether the services are preventive, restorative or cosmetic. We believe that our patients deserve the best care. For that reason, we make every effort to present our patients with the best dental solution possible for their individual situation. Perhaps that’s why so many of our patients have raved about their results: improved oral health and function, and a better smile – all with financial payment options and plans personalized for their individual needs.

Some of our patients have dental benefits. If you do, congratulations! You are fortunate. We will help you determine the coverage you have available. We provide professional care to you, our patient. Therefore, the insurance company is responsible to you – and you, the patient, are responsible to the doctor. Our financial coordinator will help in every way possible in filing your claim and handling insurance questions from our office on your behalf. Here are a few things you should know:

Will I be charged if I need to cancel an appointment?

As the patient, you are responsible for keeping your scheduled appointment. However, as a courtesy, we will try to telephone you to confirm your appointment. We require at least 24-hour notice of cancellation, except in cases of extreme emergency.

What do I do if I have an emergency when the office is closed?

Drs. Amendolagine & Friefeld are always accessible. If a true emergency should arise, call our office number: 845-496-4710 and you will be instructed on how to get in touch with our doctors.

What different payment options do you provide?

We accept cash, personal checks, MasterCard, Visa, and Discover. We also offer several payment options so we can tailor your payment plan to meet your specific needs. Just mention this to us when we set up your treatment plan, and we’ll work out a solution!

How can I safely whiten my teeth?

We offer custom made trays with a take home bleaching kit.

I’m a new patient and I know there is probably something I will have to fill out before I see the doctors. Is there any way I can get copies of any forms that you need me to complete in advance?

You can download patient forms from our web site, or you can call our office and we can fax a copy to you.

What are the office hours?

Monday: 9:00 AM to 7:00 PM
Tuesday: 9:00 AM to 6:00 PM
Wednesday: 8:30 AM to 5:30 PM
Thursday: 9:00 AM to 5:00 PM
Friday: By special appointment only

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